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Specialized Healthcare IT Support


Medical offices have quickly become among the most complex information technology (IT) settings found in any industry. Patients now use the Internet to learn about the practice, make appointments, and pay their bills. Physicians use hand-held devices to communicate while doing hospital rounds and download medical images at home. Patients enter the practice are greeted by personnel using elaborate point-of-service technology. They leave with a bill and future appointment created on another computer.


The rapidly growing adoption of the Electronic Medical Record (EMR) now puts computers in the exam room, adding a mission-critical IT component to healthcare delivery. BlueWave understands the complexity of this world. We provide daily IT support to hundreds of physicians in environments like this. BlueWave's healthcare IT support is delivered locally but with a national perspective and expertise gained from supporting organizations in over forty states.


EMR and Practice Management

BlueWave's Healthcare Support Team is experienced in a variety of practice management and EMR systems including systems from GE, McKesson, and NextGen.


7 by 24 Mission Critical Support

BlueWave's Healthcare Support Team provides around the clock monitoring and support of critical IT systems. Our healthcare IT support team is trained to identify issues before they impact your business. When you need us we'll be there day or night with guaranteed response time.


Online Backups and Disaster Recovery

HIPAA requires a written backup and recovery plan.   BlueWave has the knowledge and technologies to ensure medical and billing records are secure and available should disaster strike.


Computer Security

BlueWave has certified security experts in house who can evaluate the current state of your network and make recommendations to ensure medical records and other critical data such as social security and credit card numbers remain under tight control as required by both HIPAA and PCI.


BlueWave recognizes the critical role of technology in healthcare. Our healthcare team specializes in medical practices and healthcare providers. We're ready to schedule a healthcare-centric IT review for your organization. There's no charge for the base site review and the information you get may be invaluable. Call us today at 770 980-WAVE (9283) or complete the information request form to the right.

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